PostGuard

Insights for safer hosting decisions

News, practical guides and field notes to help you evaluate guests, reduce booking risks and run your property business with more confidence.

Deposit confirmation message sent to guest

Deposits and security holds: when to request them and how to communicate

Message templates, timing, and policy alignment: use deposits and holds as operational tools, not punishment.

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Name, email, and phone consistency: the two-minute first check

Prefixes, aliases, and multiple accounts: how to read contact data before confirming and when to ask for clarification.

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Property managers: a shared playbook for accepting bookings as a team

Roles, escalation, and decision logs: a one-page ops guide to align front desk and supervisors on acceptance and verification.

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How to set risk thresholds for your property

Green, yellow, and red buckets: how to calibrate thresholds by property type and season without rejecting valid bookings.

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Direct bookings vs OTAs: differences in risk profile

Available data, signals, and policies by channel: how to assess direct and OTA bookings with the same screening standards.

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