Whether you manage a small vacation rental, a B&B, or a chain of apartments, a problematic guest can quickly turn into a source of stress, unexpected costs, and bad reviews.
Learning to spot warning signs during the booking stage is essential to avoid unpleasant situations.
Warning signs not to underestimate:
- Confusing or evasive communication about stay details.
- Unusual or excessive requests before arrival.
- Lack of documents or reluctance to provide them.
- Frequent changes in dates or number of guests.
How to act:
- Identity verification – Request documents before arrival.
- Clear communication – Put rules, schedules, and conditions in writing.
- Security deposit – Protect yourself from damages or missed payments.
- Use secure platforms – Prefer booking systems that offer guarantees and support.
Prevention won’t eliminate risk entirely, but it will drastically reduce the chance of problems and allow you to work more peacefully.