FAQ

Here you'll find answers to the most common questions about HostGuard: how it works, who can access it, and how we handle privacy and compliance.

Is it legal?

Yes. HostGuard is designed to be GDPR-compliant: minimized, pseudonymized data and access for verified operators only. Nothing is publicly indexed.

If no one built it before, why you?

Because we combine real hospitality experience with the right tech. It wasn't impossible—no one had built it this safe and compliant before.

Is guest privacy protected?

Yes. We share only what's necessary, track every access, and keep everything inside a closed network of verified professionals.

What if someone misuses the reports?

Every member is verified and every report is accountable and regulated. Misuse leads to action and removal of access.

What's the real benefit for me?

To cut risk and cost: check in seconds if a guest was previously flagged and make better decisions before accepting.

Want to try it? → Request priority access

Frequently asked questions

Access is reserved for verified hosts, property managers and hospitality businesses. Every request is checked manually.

You can submit documented reports, view community reports, and quickly check whether a guest has already been reported.

Yes. We apply data minimization and pseudonymization, restrict access to verified users, log accesses, and prevent public indexing. See our privacy document and 3-Step Test (Art. 6.1(f) GDPR).

Only what is strictly necessary to prevent damages or fraud (e.g., behaviour during the stay, booking references). Identifying data is handled with technical and organizational safeguards.

We're currently collecting requests: sign up or join the newsletter. At launch you'll be contacted for verification and activation.

Reports must be truthful and documented (contracts, messages, receipts, damage photos, etc.). The staff may ask for additions or remove content that doesn't comply with the platform rules.

At launch there will be plans for individual hosts and property managers. Early sign-ups will get discounted conditions. Details will be published on the Subscribe page.

What is HostGuard

A private network for hospitality professionals to share guest risk reports ethically and compliantly.

Privacy & GDPR

Verified-only access, minimized/pseudonymized data, no public indexing.

How to use it

Submit documented reports and check the community before accepting a booking.

Didn't find your answer?

Write to us: we'll be happy to help and update this page.

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